When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your browser. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every webpage requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through “Internet browser cookies – what they are and how to manage them”

We also have a more detailed Policy on Cookies for you to read. If you have any further questions, please do email us at

Google Analytics

This site uses Google Analytics to collect information about how the site is used, in order to improve it. As a charity, Woodbrooke benefits greatly from the ability to collect website statistics through the use of a free service, but if you have strong concerns about this software then please contact us.